Meet Our Staff
Our customer support staff is one of our greatest assets. Hermance is dedicated to providing you with all the information and assistance you need to make educated decisions for all your woodworking needs. Whether it's a list of supplies or purchasing a new or used machine, you can count on Hermance to give you the best value after the sale. We're setting new standards for customer service the simple way:
Hermance Sales Staff Quick Reference Sheet
Hermance Primary Sales Area Map
- By providing you with only the highest quality machines and parts.
- By doing what we said we'd do and getting it done on time.
- By giving you the best value for the dollar.
- By providing a qualified, professional support staff.
- By giving you accurate billing and account service the first time.
The sales staff at Hermance are well qualified to address parts and tooling issues as well as general machinery applications and specifications. Each has some area of specialization as noted.
- Joe Smith - Shop Supervisor/Service Director
- Bob (Mac) McMahon - Senior Technician - Specializing in Edgebanders and Sanders.
- Jeff Stone Jr. - Project Coordinator
- David Campbell - Technician
- Darrell Turner - Technician
- Kyle Betts - Technician
- Robert Englsih - Machinist
- Jim Ayers - Machinist
- Michael Overdorf - Machinist
- Brian Dewald - Warehouse and Shipping
- Donald Warner - Warehouse and Shipping