Information regarding Hermance Machine Company privacy practices: This document describes Hermance Machine Company's policy regarding information received about you during visits to our website. The amount and type of information received depends on how you use our site.
NORMAL WEB-SITE USAGE:
You can visit Hermance Machine Company's website to read product information without telling us who you are and without revealing any personal information. The only information we collect and store during normal website usage is the name of your Internet Service Provider, the website that referred you to us, the pages you request, and the date and time of those requests. We use this information to generate statistics and measure site activity to improve the usefulness of customer visits. During normal website usage, we do not collect or store personally identifiable information such as name, mailing address, e-mail address, phone number or Social Security Number. We do collect that information only if you agree to fill-out an information form.
COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION:
There are instances where Hermance Machine Company requests personally identifiable information to provide the website visitor a service or correspondence (promotions and mailed brochures). This information, such as name, mailing address, e-mail address, type of request and possibly additional information, is collected and stored in a manner appropriate to the nature of the data and is used to fulfill your request. The information you provide is used by Hermance Machine Company to improve the services we provide you. It is never provided to any other company for that company's independent use.
ELECTRONIC MAIL SENT TO US THAT CONTAINS PERSONAL INFORMATION:
Internet users may decide to send Hermance Machine Company personally identifying information, for example, in a message containing comments about the Hermance Machine Company website. Hermance Machine Company will only use this information to identify the user. We will not use this information other than to resolve the matter identified in the e-mail.
During the registration and order process Hermance Machine Company will request that you provide personal contact information which includes your name, e-mail address, telephone number, and street address. In addition, you will have to provide financial information such as your credit card number and expiration date which will be used for billing purposes and to fulfill your order. To properly process your credit card information, Hermance Machine Company must provide this information with the merchant bank account for authorization and approval of the credit card transaction. This process is protected through secure online transactions managed by NetSuite Inc. All transactions occur over a secure connection using TSLv1 as the default security protocol. All Hermance Machine Company e-commerce transactions are compliant with the highest level of PCI standards.
As part of our dealer agreement with Festool, customer tool registration information will be provided on the customer's behalf to Festool. This information will not be shared to any other third party or organization. If you have any questions on this policy, please contact Hermance Machine Company.
If you are under the age of 16, please do not submit or post any personal information.