Hermance Machine Company Support Staff

Owner Info | Sales Staff | Office Staff | Technical Staff

Our customer support staff is one of our greatest assets. Hermance is dedicated to providing you with all the information and assistance you need to make educated decisions for all your woodworking needs. Whether it's a list of supplies or purchasing a new or used machine, you can count on Hermance to give you the best value after the sale. We're setting new standards for customer service the simple way:

  • By providing you with only the highest quality machines and parts.
  • By doing what we said we'd do and getting it done on time.
  • By giving you the best value for the dollar.
  • By providing a qualified, professional support staff.
  • By giving you accurate billing and account service the first time.
Owner Information
  • Joseph G Strouse -  Joe is our Owner and President, and the person who gives us direction. He is at the head of our value-driven service business.
     
  • Claire Strouse - Claire is co-owner, Vice President, Marketing, Advertising and Corporate Management.  
  • Ian Strouse - General Manager
  • Matt Strouse - Corporate Engineering
Sales Staff

The sales staff at Hermance are well qualified to address parts and tooling issues as well as general machinery applications and specifications. Each has some area of specialization as noted. Should you need to contact one of these individuals, simply click on the hyper-link to send an email. Be sure to include your address and telephone number so you can be contacted by the sales rep who serves your geographic area.

Our Outside Sales reps spend a great deal of time visiting customers to review needs and specify machines to solve equipment and production needs. When writing, please take this into consideration. If your request is of an urgent nature, you may want to call us at the number listed: (570) 326-9156 or contact one of our Inside Sales reps to discuss your needs.
  • Brian McQuillen - Operations Manager, Inside Sales, Tooling Specialist and Machinery Sales
  • Terry Wead - Inside Sales, Band Saw Blades and Machinery Sales
  • Brian Kita - Inside Sales, General Services and Machinery Sales
  • Jeff Stone - Serving Central and Northeastern PA and the Eastern portion of upstate NY from Williamsport, PA
  • Wayne Harris - Serving East Central PA from Williamsport, PA
  • Lee Chilson - Serving Northwestern PA and the Western half of upstate NY
  • Jack Harley- Serving Southcentral PA, Parts of MD and DE from Ephrata, PA
  • Philip Simonds - Serving Western PA from Pittsburgh, PA
  • Jim Wool - Parts, Inside Sales
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Office Staff

You can now use email to reach these folks. Just click on the link, and your email software should do the rest! The office staff at Hermance can answer your questions or direct your inquiries to the right people. If you have questions regarding specific issues, this directory of services should help.

Technical Staff

The Technical staff at Hermance can answer your questions in regards to maintenance and technical problems with your machines. We service a wide variety of machines and specialize in refurbishing machines for extended life and precision in production. If you have questions on specific issues this directory may help.

  • Dale Vollman (Shop Superintendent) - Dale is a qualified machinist and an expert in troubleshooting all machines and estimating the cost of refurbishing existing equipment. 
  • Matt Strouse (Industrial Engineer) - Specializing in advanced design and implementation of the Hermance Cutterhead
  • Bob McMullen (Senior Technician) - Electric transmission and wiring expert that can diagnose the most complex problems.
  • Bob (Mac) McMahon (Senior Technician) - Specializing in Edgebanders and Sanders.
  • Jim Dunkleberger (Machinist) - Senior Machinist that can customize any application.
  • Don Sherman (Machinist)
  • Bob English (CNC Solidworks Programmer)
  • Jeffry Stone (Technician)
  • Terry Manwaring (Warehouse and Shipping Manager)
  • Jeff Boyles (Shop Support)