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Shipping Policy


Shipping Within The U.S.

The following shipping options are available for all shipments within the United States. For your convenience, Hermance offers a variety of shipping methods to best suit your specific needs.

International Shipments

Hermance does offer international shipping on all products except Festool products. Hermance offers UPS shipping and freight shipping for international orders. Additional shipping costs and handling fees will apply. You will be receive information after your order has been placed regarding these additional shipping charges.


UPS

UPS Ground

Hermance offers UPS Ground shipping on all items less than 150 pounds. Items weighing more than 150 pounds will be shipped via a commercial freight company and additional handling charges may apply.

UPS 2nd Day Air

Hermance offers UPS 2nd Day Air shipping for orders you wish to have expedited to your location if the item is less than 150 pounds. Note, this shipping method is not available on all items available in our store.

UPS Next Day Air

Hermance offers UPS Next Day Air shipping for orders you wish to have expedited to your location if the item is less than 150 pounds. Note, this shipping method is not available on all items available in our store.



Freight

All items over 150 lbs must be shipped via a freight carrier. If you have an item that needs to be freighted, your shipping options during checkout will reflect freight shipping not regular UPS shipping. Freight shipping rates may accumulate additional handling charges if you require lift-gate service or if you are in a residential area. The specific freight options are explained in detail below. Please note that freight rates for international shipments must be obtained from Hermance directly. The rate shown during checkout does not include any international fees or handling charges.

Online Freight - Commercial

Freight for shipments to commercial locations where a fork lift or dock is present to unload the machines from the truck. No lift gate service is provided.

Online Freight - Lift Gate

Lift Gate Handling Fee Will Apply. Freight for shipments to a commercial location where lift gate service is required. The trucking company will unload the machine via lift gate to the ground.

Online Freight - Residential w/ Lift Gate

Lift Gate Handling Fee and Residential Surcharge Will Apply. Freight for shipments to a residential address where lift gate service is required. The trucking company will unload the machine via lift gate to the ground.



Shipping Restrictions

Due to contractual restrictions, Hermance is only authorized to sell and ship Festool products within the United States.

*Hermance reserves the right to modify online quoted shipping charges for any order to align them with actual costs. No order will be processed without customer confirmation of any new charges or fees.